The hotel is located in the northwest corner of Tenerife next to the cliffs of Teno, which is a protected country park. The area is also known for its mild climate throughout the year. The beach is only 200 m away and there are links to the public transport network 10 minutes’ walk away. Tenerife Norte (Los Rodeos) Airport is about 65 km away.

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service. Wireless internet access is provided in public areas. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a transfer service, 24-hour room service, a laundry service, a page service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers will keep you informed. The business centre is on hand for guests' business requirements and provides a projector.