This hotel enjoys a stunning location on the banks of the River Nile just a few minutes walk from one of the main shopping areas in the city. In addition, Cairo's sightseeing attractions are also within easy reach, the Egyptian Museum is around 500 m away and the Pyramids are some 10 km from the hotel.

The hotel welcomes guests in a 28-storey building with a lift and 735 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. A business centre with fax machine and projector is available.