The hotel is located on the banks of the river Nile, in the historical quarter of the Garden City, which is dotted with colonial villas, and splendid palaces and gardens, neighbouring the embassy quarter and close to the business areas of Maadi and Mohandseen, offering premium safety and security. It is also a short and pleasant walk away from the Egyptian Museum and the Cairo Opera House. Cairo International Airport is approximately 25 km from the hotel.

The hotel has a lift and features 191 rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.