This hotel is situated in the tourist area, close to the beautiful sandy beach of Cala San Vicente. The lively centre of San Juan its many shopping and entertainment venues is approximately 8 km away. Links to the public transport network are within easy reach. There is a bus stop to be found just 50 m from the hotel. The airport is approximately 35 minutes away.

The hotel has 20 single rooms and 190 double rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Children can enjoy the playground. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.