The hotel is situated on the South West coast of Madeira Island, between a marina, mountains and a golden sandy beach, just 25 minutes from Funchal city. An ideal Hotel for families, it has a relaxed and friendly atmosphere and guests are welcomed at any time of year. Guests can reach the beach and various shopping amenities within a minute. Restaurants, the bus station and other links to the public transport network are all just a 2-minute walk away. It is 10 minutes to the city centre and Madeira International Airport is approximately half an hour from the hotel.

The hotel has 5 suites, 20 apartments and 89 double rooms, which are located on 5 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service (for a fee), a childcare service, medical assistance, a transfer service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.