This complex is situated on the main street of Callao Salvaje, on the south coast of Tenerife, just 200 m from the sea and a small cove with a natural beach. The centre of Callao Salvaje is around 2 minutes' walk away, and guests can find restaurants and bars within about a 5-minute walk of the hotel. Links to the public transport network are located just some 20 m from the property. Playa de las Americas is some 6 km away and it is around 8 km to Los Cristianos. Transfer time to Tenerife South Airport is just 30 minutes.

The apartment hotel welcomes guests in a 4-storey building with a lift and 163 apartments. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. The grounds of the apartment hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. A fax machine is available for guests' business needs.