The complex is situated in the quiet, mainly residential, resort of Callao Salvaje on the south west coast of Tenerife. The distance to the sea and the small rocky beach is 300 m and there are shops, bars and restaurants as well as public transport links nearby. Just 10 minutes away by car are the tourist areas of Playa de las Americas and Costa Adeje. Tenerife South Airport is around 30 km away and Tenerife North Airport is 120 km away.

22 junior suites and 105 double rooms are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the resort include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A photocopier is available for guests' business needs.