The hotel is situated approximately 80 m from the nearest beach and is centrally located between Ca´n Pastilla and the Playa de Palma. The pulsating town centre, which has an array of shopping and entertainment venues, is within a few minutes of the hotel. There are regular public bus links to Palma and El Arenal.

The hotel has 25 single rooms and 225 double rooms, which are located on 8 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a babysitting service, a childcare service, a car hire service, medical assistance, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.