This hotel is situated directly beside the white sandy beaches of Cancún's hotel district. Isla Mujeres and the Nichupté Lagoon are to be found directly across from the hotel complex. The centre of Cancún is only a 20-minute walk away and buses to and from the city pass in front of the hotel every 10 min. Shopping and entertainment venues are to be found in the near vicinity. Cancún International Airport is a 25-minute drive away.

The hotel has 6 single rooms and 34 double rooms, which are located on 3 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. A fax machine is available for guests' business needs.