This hotel is situated right by the beautiful, wide sandy beach in the leisure district of Cancún. Plaza Caracol shopping district is just a few minutes’ walk away and guests can discover the many bars, restaurants, shops and nightclubs there. The congress centre is also just a few paces from the hotel.

10 suites, 115 single rooms and 175 double rooms are available to guests in a 6-storey main building and a 10-storey auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a childcare service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 3 conference rooms.