This hotel lies directly on the coast overlooking its own private bay. Although it is only a 12-minute drive from the airport and 15 minutes from the capital Funchal, the hotel is favourably situated amongst greenery and the area is generally peaceful. There is a small supermarket right next to the hotel as well as public transport.

The hotel has 46 non-smoking rooms, which are located on 3 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include a transfer service, room service, a laundry service and a hairdresser. The conference room is available for conferences, lectures and meetings.