The hotel is situated in a very quiet area on the east side of the island, directly on the seafront and only 12 minutes’ drive from Funchal airport. The town centre of Caniço with its shops, restaurants and bars is a 5-minute drive from the hotel. Funchal is also close by (8 km).

123 non-smoking rooms are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), medical assistance, a transfer service, room service (limited hours), a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available.