The resort is located 200 m from the sandy Chaweng beach in the centre of Chaweng town, close to the shopping centre, 10 minutes away from Samui Airport and 30 minutes from Nathon town.

The resort welcomes guests in a 2-storey building with a lift and 94 rooms. The reception desk is open round the clock. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. A fax machine is available for guests' business needs.