This elegant hotel is located in the heart of the theatre district in the centre of Chicago. It lies adjacent to Millenium Park and Navy Pier and offers sweeping views not only over these sights but also over Grant Park. World-class dining, shopping, and entertainment possibilities can be found on the Magnificent Mile only a few moments from the hotel. Midway Airport is to be found 22 km from the hotel, while O'Hare International Airport lies around 25 km away.

66 junior suites, 6 suites, 535 single rooms and 85 double rooms are located on 37 storeys and can be reached by lift. A check-in/check-out service is available round the clock at the reception desk in the lobby. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, translation services, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.