This city hotel lies some 15 km from the international airport directly beside the water and close to Amalienborg Palace. Nyhavn shopping street and links to the public transport network can easily be reached on foot.

46 junior suites, 6 suites, 9 single rooms and 305 double rooms are located on 7 storeys and can be reached by lift. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.