This hotel is centrally located by the harbour in Copenhagen, close to the popular Nyhavn and the shopping street, Strøget. Shopping venues, bars, pubs, nightclubs and links to the public transport network are to be found about 100m away.

The hotel was built in 1869. 7 junior suites, 2 suites, 48 single rooms and 126 double rooms are located on 7 storeys and can be reached by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, an alarm call service, a laundry service and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. The business centre is on hand for guests' business requirements and provides a fax machine.