The hotel is centrally located near to the motorway and just 150 m from the metro, with trains to Ørestad Station and only a 5-minute drive from Copenhagen International Airport. Guests enjoy quick access to Copenhagen city centre and popular sights like Tivoli Gardens, Amalienborg Palace and Nyhavn. Fields Shopping Centre is about 500 m away.

Units include 366 rooms, including 4 suites and 360 double rooms, located in a 25-storey main building and a 4-storey auxiliary building. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and projector is available.