The hotel enjoys one of the nicest locations in Copenhagen, neighbouring the Royal Palace Amalieborg, the Little Mermaid, the Nyhavn harbour area and the Royal Theatre. It is one of Copenhagen's finest areas. Shopping facilities are all directly at hand and public transport links mean that access to other parts of the city is both quick and convenient.

The hotel was built in 1898. 35 single rooms and 98 double rooms are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.