The hotel overlooks the Nansensgade area, a small oasis in the heart of the city bustling with café life and fascinating shops. The hotel is situated close to the idyllic string of lakes and only 5 minutes from Nørreport station. Guests will also find most of the city's major attractions such as The Rosenborg Castle (800 m), the Stroeget pedestrian street (1.2 km), The National Gallery of Art (1.5 km) and more, all within walking distance of the hotel.

The hotel has a lift and features 118 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests of the hotel are welcome to relax in the garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.