This hotel is centrally located close to the centre town hall and within walking distance of many different shops including the Strøget shopping street. The beautiful Tivoli Gardens are just a few minutes walk away and links to the public transport network are to be found 300 m away. Copenhagen airport is 10 km from the hotel.

The hotel has 288 non-smoking rooms, which are located on 6 storeys and are reachable by 3 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, medical assistance, room service, an alarm call service and a laundry service. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A business centre with fax machine, projector and photocopier is available.