This hotel is situated around 3 km from the centre of Copenhagen and only around 200 m away from the nearest links to the public transport network.

Guests can enjoy the pleasant ambience of one of the 391 non-smoking rooms, 6 suites and 120 single rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access (no extra charge) is provided to guests. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 21 conference rooms.