The hotel is located in the heart of Copenhagen within walking distance of the Tivoli Gardens and Central Station.

The hotel was built in 1887. 152 non-smoking rooms, including 3 junior suites, 54 single rooms and 39 double rooms, are available. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a drinks machine. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests' vehicles can be parked in the garage (for a fee), subject to availability. Further services include a 24-hour security service and medical assistance. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine. Lectures, presentations and meetings can be held in one of the 3 conference rooms.