The inviting complex is situated in a central location, only 400 m away from the beach. The centre of the lively resort of Corralejo with its various entertainment venues is only a short walk from the complex. The famous dunes of the island are only 3 km away and a regular shuttle bus to the beach is offered (the nearest bus stop is 100 m from the complex).

The hotel has 155 non-smoking rooms, which are located on 2 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance and a laundry service. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.