This family complex lies close to the centre of Corralejo, about 1 km from the town centre and its many shopping and entertainment venues. The sandy bay is located just 600 m from the hotel. It is 1 km to the vast sand dune beach and there is a bus stop located in the hotel's vicinity (about 300 m).

The hotel was modernised in 2025. 111 junior suites, 3 suites, 48 apartments and 261 double rooms are located on 2 storeys and can be reached by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park for a fee (subject to availability). Further services include a childcare service, an alarm call service and a coin-operated laundry. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.