This hotel is situated in the tourist area of Playa de las Américas, around 500 m from the beach. There are several shopping and entertainment venues located in the area surrounding the hotel. A bus stop lies within 200 m of the hotel. Reina Sofia airport is approximately 18 km away.

210 apartments and 192 studios are located on 7 storeys and can be reached by 4 lifts. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, a laundry service and a hairdresser. A fax machine is available for guests' business needs.