This hotel is situated on a quiet street about 1.6 km from the centre of Playa de las Américas.

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, an alarm call service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. A fax machine is available for guests' business needs.