This hotel is situated in Frij Murar, around 5 km away from the centre of Dubai. Guests will reach Goldsouk commercial quarter in a number of minutes. The Dubai World Trade Centre is around a 15-minute drive from the hotel and the airport is a 10-minute drive.

The complex has 3 lifts and features 120 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park. Further services include a car hire service, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. A fax machine is available for guests' business needs.