The hotel is located on Al Matar Street (popularly known as Old Airport Road) just beside the famous Capital Security Department. It is situated where the traffic lights for the B. Ring Road are; the same road that is home to the HSBC, IBQ building and Copthorne Hotel skyscrapers. It is located in a convenient area of the city making shopping, landmarks, entertainment, and business hotspots easily accessible. Doha International Airport is some 2 km away.

The hotel has 21 suites and 189 double rooms, which are located on 10 storeys and are reachable by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Daily newspapers will keep you informed. The business centre is on hand for guests' business requirements and provides a fax machine.