The hotel is located at Oud Metha, opposite the American hospital and Dubai Healthcare City. The city centre and Dubai Creek tourist centre are both 10 minutes by public transport, Bur Dubai is 1.5 km away and Jumeirah Beach is roughly 3 km away. Wafi City is approximately 7 minutes on foot from the hotel.

108 rooms, including 54 studios and 32 double rooms, are located on 14 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.