Right in front of the "Mall of the Emirates" mega complex, the hotel takes pride in its prime location on Sheikh Zayed Road, at the 4th Interchange at Al Barsha. It is set in the heart of newly-developed modern Dubai, a few minutes from Dubai Internet City, Dubai Media City and the Jumeirah stretch of beach, and just 20 minutes from both the city centre and Dubai International Airport.

The hotel has a lift and features 393 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. A business centre with fax machine and projector is available.