This hotel is located in the heart of Dubai on Sheikh Zayed Road. It lies within walking distance of the DFC metro station and one of the biggest shopping centres in the world, Dubai Mall. It offers panoramic views of the tallest building in the world, the Bur Khalifa (828 m). The property lies just 15 minutes away from Dubai International Airport.

The hotel welcomes guests in a 50-storey building with a lift and 430 rooms. English- and French-speaking staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park (no extra charge). Further services include a 24-hour security service, a complimentary babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.