This welcoming hotel is situated in the tourist district of Porto, only a few minutes away from the centre with plenty of shops, boutiques, cafés, restaurants as well as further shopping and entertainment venues (around 1.5 km away). The airport is about 45 km away and Praia Suave Mar is roughly 1 km from the hotel. The beach is easily reached along the slip road, which runs directly beside the hotel. Links to the public transport network lie about 1 km away. Bars, taverns and the nearest nightclub are to be found within 5 km of the hotel.

The hotel has 10 suites and 74 double rooms, which are located on 3 storeys and are reachable by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.