Located near the tourist centre of Câmara de Lobos (Funchal), this luxury hotel is situated close to the vineyards less than 4 km from the city centre. The nearest beach is a few kilometres away and a good selection of restaurants, bars and links to the public transport network are to be found within 1 km of the hotel. Various bars and nightclubs lie about 7 km away.

The hotel was built in 1914. Guests have a choice of 2 suites and 46 double rooms located in two 3-storey buildings with lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.