The hotel is situated 22 km from Kitzbühel, at the edge of a small Tyrolean village, and is easily accessible from the main road. The free regional bus takes guests through the whole Pillersee Valley. Surrounded by mountains, Fieberbrunn offers a great skiing area and many hiking paths. The hotel is just 15 minutes' walk (or a 3-minute drive) from the town centre and train station.

The holiday village was built in 1187. Guests have a choice of 9 apartments, 15 studios, 5 single rooms and 110 double rooms located in a 5-storey main building and 2 auxiliary buildings. Multilingual staff (English, German, French) at the reception desk are on hand round the clock to assist guests with check-in and check-out. Valuables can be securely locked in the safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. Film fans will find plenty of 'lights, camera, action' at the cinema. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. A fax machine is available for guests' business needs. 2 conference rooms are available for lectures, presentations and meetings.