This sophisticated hotel is centrally yet quietly situated between Lugarno and Borgognissanti. Many of the most important sights can easily be reached on foot. The hotel is 600 m from the Santa Maria Novella train station. It is 6 km from Amerigo Vespucci Airport and 80 km from Galileo Galilei Airport.

15 suites, 8 single rooms and 91 double rooms are located on 4 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a car hire service, medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. A business centre with fax machine, projector and photocopier is available.