This hotel is located at the heart of Florence, directly by the Santa Maria Novella train station and close to the city's main places of interest. The sea is around 100 km from the hotel.

7 apartments, 6 single rooms and 74 double rooms are located on 4 storeys and can be reached by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, room service, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.