This hotel is located in the historical heart of Florence, in an ancient street between the Piazza del Duomo and Piazza della Signoria. All the most important sites of interests for tourists, such as the Uffizi Gallery, the Academy of Fine Arts and the Ponte Vecchio, are within walking distance. It is approximately 7 km Florence Airport and 70 km to Pisa Airport.

The hotel was built in 1865. Guests have a choice of 103 rooms located in two 6-storey buildings with lifts. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.