This hotel is centrally located within a few minutes walk of the historical main square and the main train station of the famous cultural city of Florence. The hotel is thus ideal for both leisure and business guests, with a number of shopping and entertainment venues as well as cultural offerings including museums all lying within a stone's throw of the hotel. The public transport service for which there is a link just 100 m from the hotel enables convenient access to many locations throughout the surrounding area.

The hotel welcomes guests in a 4-storey building with a lift and 61 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry.