This hotel is located directly in the historic centre of Florence. Famous sightseeing attractions, such as the Medici Chapel, the Basilica di Santa Maria Novella and the market quarter of San Lorenzo lie within easy reach of the hotel. In a number of minutes, visitors will reach the local public transport network as well as the main train station. Florence Airport is some 5 km away and Bologna Airport lies around 100 km away from the hotel.

The hotel was built in 1600. The hotel has 90 rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.