The historical hotel is perfectly located in the pedestrianised historical centre, just a few steps from Florence's main attractions, such as the Duomo, Piazza della Signoria, Ponte Vecchio and the Uffizi Gallery (500 m). Other nearby attractions include the porcelain market (60 metres), the Brunelleschi Dome (500 m), the Academy Gallery (1 km) and the Palazzo Pitti Museums (800 m).

The hotel has 15 junior suites, 4 suites, 5 single rooms and 48 double rooms, which are located on 3 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.