The hotel is just a few steps away from the Cathedral of Santa Maria del Fiore (Duomo) with the Giotto Belltower, Ponte Vecchio (Old Bridge), Piazza della Signoria (Signoria Square), the Medicean district of San Lorenzo, the Lungarni and all the main Florentine monuments and museums in the vicinity. Furthermore, the hotel is near the central rail station and the congress, fair and exhibition centre (Palazzo dei Congressi and Fortezza da Basso). Restaurants, bars, nightlife, shopping opportunities and links to public transport can also be found in the immediate vicinity. It also offers easy access to Florence Airport (Amerigo Vespucci). Peretola Airport is only 5 km away. Galileo Galilei Airport is approximately 80 km away.

The hotel was built in 1700. 2 single rooms and 55 double rooms are located on 6 storeys and can be reached by 3 lifts. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.