Thanks to its central location, the hotel provides an ideal point of departure for guests wishing to explore the historical sightseeing attractions, such as the cathedral, the Uffizi or the Ponte Vecchio. In addition, numerous shopping and entertainment venues of Florence are just a few minutes walk from the hotel. The transfer times to Firenze airport takes about 20 minutes (roughly 8 km from the hotel).

The hotel was built in 1893. 107 rooms, including 20 double rooms, are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.