The hotel is situated on Citara Bay and dominates the beach of Cava dell'Isola in Forio. Venere Citarea, whose votive statue was found, considered this place sacred and the Bay of Citara was famous for the properties of the sea and thermal waters. Citara, in fact, means fecundating water and indeed the richness and variety of volcanic action lend the baths exceptional beneficial properties. Proof of this is the presence of the most famous thermal centre, the Poseidon Gardens, which can easily be reached from the hotel on foot. Various restaurants, links to the local public transport network and the bus station are in the immediate vicinity of the hotel, which is some 200 m from the beach and 1 km from the centre of Forio D’Ischia with its many shopping venues.

65 rooms, including 7 single rooms and 47 double rooms, are located on 5 storeys and can be reached by lift. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.