This hotel is located in Sachsenhausen, the oldest district of the city of Frankfurt am Main that lies about 3 km from the city centre. A bus stop lies directly in front of the hotel and Südbahnhof underground station is a 10-minute walk away. Guests will discover an abundance of museums, bars, restaurants and shopping venues within 5 min of the hotel.

439 non-smoking rooms are available to guests in a 25-storey main building and a 26-storey auxiliary building. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service (for a fee) and a laundry service. Travellers with bicycles can make use of the on-site bicycle storage area.