The hotel is located in Copenhagen and is a 15-minute walk from Copenhagen Central Station and Tivoli Gardens. Forum Metro Station is only 450 metres away and guests can get to the Tycho Brahe Planetarium in only 10 minutes. Copenhagen Airport is approximately 15 km from the hotel.

The hotel has apartments, 201 single rooms and 201 double rooms, which are located on 5 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include medical assistance, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.