The hotel is located 140 m from the Spieljochbahn cable car in Fügen in the Ziller Valley with fantastic views of the Tyrolean Alps. The ski bus to Hochfügen stops only a few metres from the hotel. The centre of Fügen is 800 m away and the bus station is 200 metres from the hotel.

The hotel has a lift and features 35 rooms. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Parking spaces are available to guests travelling by car. Other services include a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available.