The hotel is situated in a quiet location near the main road, about 2 km from the Catania-Messina motorway, 100 m from the shopping centre and 1.5 km from the beach and the town centre. There is a bus stop outside of the hotel, a bus station about 1.5 km away and a train station about 4 km away. Catania-Fontanarossa Airport is situated at a distance of approximately 60 km from the hotel.

Units include 6 single rooms and 218 double rooms located in a 4-storey main building and a 2-storey auxiliary building. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. 4 lifts and wheelchair-accessible facilities are available. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.