The hotel is situated in a small bay called Naxos. Guests will find the nearest bus stop within 1500 m of the hotel whereas the town centre is just under a kilometre away. Taormina is some 5 km away, Castelmola is some 9 km away and it is about 28 km to Acireale. The hotel is about 3 km from Giardini Naxos - Taormina railway station and it lies about 50 km from Catania International Airport

The hotel welcomes guests in a 5-storey building with a lift and 55 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a car hire service, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A fax machine is available for guests' business needs. The conference room is available for conferences, lectures and meetings.