This city and business hotel is situated right in the centre of Graz. The old town can be reached in 5 minutes on foot, whilst restaurants and public transport links can be found 200 and 100 metres away respectively. The main train station is 2 km away and offers services to Vienna, which itself lies 20 km from the hotel. Nearby sights include the Landeszeughaus (800 metres), Schlossberg (1 km) and the Kunsthaus (1.5 km).

The hotel was built in 1900. Units include 4 junior suites, 4 apartments, 25 single rooms and 21 double rooms located in a 3-storey main building and an auxiliary building. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. 2 lifts and wheelchair-accessible facilities are available. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a babysitting service, a car hire service, a transfer service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and photocopier is available. 3 conference rooms are available for lectures, presentations and meetings.