The airport hotel is located in the district Winterhude, better known as City Nord, between Hamburg Airport (5 km) and the main station (7 km). The City Park over the way - the green lung of Hamburg - is an inviting place for walking and relaxing. The metro and bus stations with direct connection to the city centre are only minutes away.

2 suites, 30 single rooms and 152 double rooms are located on 5 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.